Frequently Asked Questions
What are the signs my computer needs repair?
Your computer will usually give you warning signs before a major failure. Common indicators include: Slow performance even when running simple programs. Frequent freezing, crashing, or random restarts. Overheating or loud fan noise. Programs taking unusually long to open. Blue screen errors (BSOD). Wi‑Fi or Bluetooth constantly disconnecting. Unusual clicking, buzzing, or grinding sounds. Battery draining quickly or not charging properly. Pop‑ups, strange behavior, or possible virus activity. Storage running out even after deleting files.
If you’re experiencing any of these issues, it’s a good idea to have your device checked before the problem gets worse.
What services do you offer?
Diagnostics, hardware repairs, virus removal, tune‑ups, data transfer, screen/battery replacements, RAM/SSD upgrades, console HDMI repairs, and printer servicing.
Can I trust Odyssey Computers with my device?
Absolutely. Odyssey Computers is a Certified Microsoft Partner and Lenovo Partner, which means our technicians meet industry‑level standards for diagnostics, repairs, and system optimization. We follow strict repair procedures, use professional‑grade tools, and treat every device with the same care we’d give our own. Your data, privacy, and hardware are always handled securely and responsibly.
What devices and brands do you repair?
We service a wide range of major brands, including HP, Dell, Lenovo, Apple (MacBooks & iMacs), Microsoft Surface (Tablet or Laptop), Custom-built PCs and many others. Whether it’s a laptop, desktop, all‑in‑one, tablet, gaming console, printers or business workstation, our technicians are trained to diagnose and repair multiple platforms.
Do you repair gaming consoles?
Yes, Odyssey Computers provides professional gaming console repairs, including HDMI port replacements, Power issues, Overheating problems, Component‑level repairs (when possible). If your console has no display, won’t power on, or has physical damage, we can help.
What Should I do next?
You can either give us a call to ask us a few questions (what is wrong with my computer/can you guys fix it) or feel free to bring it in so we can get a firsthand look at it. We would recommend us being able to see it, but if you’re in a rush, a call is fine.
I have a problem I can't find on your site. Can you fix my laptop?
We may not have your unique problem listed on our site, but rest assured that we are up to the task. Laptops can have countless problems to fix, so we may not have a page dedicated to it but we can typically fix any and all computer problems.
Do you offer diagnostics?
Yes. We provide fast, professional diagnostics to identify the issue and recommend the best repair solution.
Do you offer on‑site service or drop‑off?
Yes. We provide on‑site repair services for homes and businesses, and we also offer easy drop‑off service at our Glen Burnie location for fast diagnostics and repairs. Give us a call at 410-761-3788 or just stop by our store to drop off your computer during business hours. No appointment necessary, no money required upfront.
How long can I expect this to take?
Most repairs can take anywhere from 1-5 days, depending on what is wrong. If it’s a software issue, we can usually get it back very quickly, but this all depends on parts and complexity.
Where are you located?
We are located at 550 N Crain Hwy, Suite 1, Glen Burnie, MD 21061. Monday thru Friday: 9am - 3pm, Saturday: 9am - 12pm, Sunday is closed. Give us a call at 410-761-3788 (Hablamos Espanol)
