Refurbished product is usually a used or returned product that has been repaired, cleaned up and tested to be in good working order. Since the product isn’t new, retailers don’t price it as new, though it should function just as well. This allows you to get a fully working, virtually new product at a sizable discount.

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It may, however, have some minor cosmetic imperfections, and it won’t always come with the same warranty that a brand new product could boast. 

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Cosmetic Condition by grade:

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Grade A: Item will have overall excellent to very good cosmetic condition. Some Grade A units will be cosmetically pristine, while others may have light scratches or other minor blemishes. Some Laptops may exhibit some shiny areas around the keyboard (space bar, touchpad and/or touchpad buttons), but the keyboard keys will be in excellent condition.

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Grade B: Item will have some cosmetic blemishes that include scratches and/or other surface imperfections. Some Laptops may exhibit shiny keys on the keyboard and/or shiny surfaces around the keyboard. All key characters will be legible.

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Grade C: It include scratching, scuffing, chipping, and denting. A Grade C unit will function perfectly, despite any cosmetic issues. Keys may be worn enough that letters are not recognizable. Hinges or feet may be missing. Scratching and laminate problems might exist on the screen and bezel; LCD issues such as pressure marks or dead pixels.